Ben, Specifically to us, we found that some IPs come up as Troy, MI when we are in Troy, OH. I recognize the one in Ohio is a tiny town, but we still exist in this state! It was a short while ago a customer couldn't access some baseball thing (MLB?) because their service (our ticket did not specify how they were getting it - the customer just said it didn't work because of a location issue) said they were in the wrong state.
We have a geofeed if you do a whois on the ip/block, I don't know if you're honoring it or not. To be frank, there's no way us or most any ISP is going to go through every single IP with a webform. Just look at the geofeed. For one customer or even many I would be unlikely to spend hours of my time fixing your service. You can look at 142.248.40.0/22 which was just allocated to us by ARIN a couple of weeks ago. You won't see much or any traffic in recent weeks. This is on our geofeed, however. On Wed, Oct 22, 2025 at 7:32 PM ben--- via NANOG <[email protected]> wrote: > Hey all, > > Ben, founder of IPinfo here. We care deeply about the quality and accuracy > of our data, so I definitely want to get the issues flagged on this thread > fixed. > > The best way to submit geolocation feedback to us in general is via > https://ipinfo.io/corrections. > > By default we perform a lot of verification and filtering to geofeeds, and > there's a surprising amount of adversarial data in geofeeds, from providers > who are incentivised to pretend their IPs are in locations that they're not > (mostly from proxy and vpn providers, and some hosting providers). It > sounds like that creating problems for some operators though, and we'll > look into how we can balance that. > > Happy to jump on a call to discuss our data quality and approach to > geolocation with anyone. And feel free to escalate any data quality issues > you see directly to me over email too - [email protected] > > Thanks, Ben > _______________________________________________ > NANOG mailing list > > https://lists.nanog.org/archives/list/[email protected]/message/CO2TITVYHMIQZUE5RC4PIS4UKDO7BA7L/ > _______________________________________________ NANOG mailing list https://lists.nanog.org/archives/list/[email protected]/message/V5TNV6WFXDGWJG6OWO6IHGDSPUC6IGDX/
