[NANOG list to BCC] Hey Clayton,
I'm really sorry that you have not received a prompt response from Google. I see in your ticket how you are stuck and need action from us. I have escalated your matter for attention. Louie P.S. I will not be able to attend the June NANOG in Bellevue due to a travel conflict. However, I might have a teammate who will be onsite. If you decide to attend, please be sure to connect. -- [image: NewG_animated.gif] Louie Lee, 李景雲 (he/him) Interconnection Manager US Peering & Content Delivery Peering@Google <https://peering.google.com/>, as15169 <https://as15169.peeringdb.com/> [email protected] +1 650-253-2847 <(650)%20253-2847> On Wed, May 20, 2026 at 1:54 PM Clayton Zekelman via NANOG < [email protected]> wrote: > > Late last year, Google requested we upgrade our 10G PNI at Equinix CH1 to > 100G. > > We've had everything ready on our end since February. They've turned > down the 10G, but we're caught in ticket hell with them since then to > get the 100G up. > > We're now 13 days since the last response on our ticket, and my > Netops team is at a loss as to what to do next. > > Suggestions? > > AS7057 > > > -- > > Clayton Zekelman > Managed Network Systems Inc. (MNSi) > 3363 Tecumseh Rd. E > Windsor, Ontario > N8W 1H4 > > tel. 519-985-8410 <(519)%20985-8410> > fax. 519-985-8409 <(519)%20985-8409> > > _______________________________________________ > NANOG mailing list > > https://lists.nanog.org/archives/list/[email protected]/message/7GSTGFVLU5TFVKBWJRCSGOO6ZUAX5C3I/ > _______________________________________________ NANOG mailing list https://lists.nanog.org/archives/list/[email protected]/message/LNIQATIB27ZXZTXBGRXHSGZXYT7HLVUO/
