Re: AOL fixing Microsoft default settings

[J Bacher]

On Fri, 24 Oct 2003, Sean Donelan wrote:

> Microsoft has asked ISPs to make changes on its behalf, such as enabling
> the XP firewall.  But is it wise for an ISP to change the settings on
> a user's computer?  If Microsoft is reluctant to make the changes itself,
> what problems is the ISP creating?

Increased tech support expense for other Microsoft products.