From: On Behalf Of John Obi
Sent: Wednesday, March 03, 2004 2:21 AM
> MCI/WorldCom Monday unveiled a new service level agreement (SLA)
At the risk of sounding thoroughly underwhelmed... Uhm, where's the beef? All I see
is the opportunity to get a service credit should one complain loud enough after a DoS
attack. Maybe I'm missing something here, but I doubt it. I've never seen an SLA
that guarantees 5 9's of reliability keep a T1 from going down - but the paper it was
written on was nice... somewhat soft, and you didn't have to worry about your finger
poking through it.
--
Douglas A. Dever
ACI/IT Network Services
ALLTEL Communications Inc.
330.963.1720
******************************************************************************************
The information contained in this message, including attachments, may contain
privileged or confidential information that is intended to be delivered only to the
person identified above. If you are not the intended recipient, or the person
responsible for delivering this message to the intended recipient, ALLTEL requests
that you immediately notify the sender and asks that you do not read the message or
its
attachments, and that you delete them without copying or sending them to anyone else.
