[..] set up a similar customer community last year for our customers to
[snip a whole bunch of "we've been doing this for some time" posts]
Yeah - lots of ISPs have been advertising blackhole communities for over a year now. However, UUNET did say they'd got an SLA set up for this.
So, presumably, now there's an implication if you suffer any downtime caused by a DoS, beyond what the SLA specifies.
-- srs (postmaster|suresh)@outblaze.com // gpg : EDEDEFB9 manager, outblaze.com security and antispam operations