> > If they did their support costs would explode. It is block the customer, > educate the customer why they were blocked, exterminate the customers PC, > unblock the customer. No doubt there'll be a repeat of the same in short > time.
On a cost basis, it should be:
+ block the customer
+ Explain to the customer why they were blocked
Customer should be responsible for getting their PC exterminated, although
enterprising ISPs could offer this service for a fee. Finally, it would not
be unreasonable to impose a reconnect fee. For that matter, if ISPs wrote
contracts appropriately, there could be a disconnect fee for abuse as well.
Owen
--
If it wasn't crypto-signed, it probably didn't come from me.
pgpMyezCmAyGt.pgp
Description: PGP signature
