RE: what will all you who work for private isp's be doing in a few years?

[M. David Leonard]

        While I'm not claiming this is the beginning of a trend, last 
week a former dialup customer who left ShaysNet for Comcast several 
months ago returned to our dialups AND brought along a friend who had 
never been one of our customers before but who was fed up with Comcast.

        Both said that Comcast was too expensive (neither are 'power 
users'), the rates go up too quickly (twice the inflation rate?), and 
Comcast had greater technical problems than we do.  It probably helped 
that I allowed former customers who had switched to Comcast to use our 
DNS when Comcast's was unreachable.  Oh, by the way, did I mention that 
no one seems to like Comcast's technical support - I was getting calls 
from former customers who were on Comcast when their network was down.




                                        David Leonard
                                        ShaysNet