In his case, it sounds like he actually has a business case
for solution 3 above.
I think there is *always* a business case for making infrastructure
communications services work efficiently and reliably.
However the world is pretty consistent about efforts to fix long-standing
human problems, such as failure to run a service adequately. How often does a
long-standing problematic operation get fixed?
Change is certainly possible.
It just isn't probable.
d/
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fn:Dave Crocker
n:Crocker;Dave
email;internet:dcrocker a t ...
tel;work:+1.408.246.8253
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