> It isn't just that they are wasting my time. They are also wasting their > own time. It's the overall lack efficiency that bothers me ;-]
i suspect you have a datapoint on how they're doing financially. they ain't stoopid. they'll deal with it when the cost/benefit gets high enough on their priority list. isn't the first time that good s&m covers some technical gaps, and won't be the last. randy
