Nice notes - thanks.
* [EMAIL PROTECTED] (Matthew Petach) [Tue 06 Jun 2006, 12:52 CEST]:
[..]
BillN: is there something else that could be given
to the customer that would satisfy their question
without revealing what
Chuck: A lot of ISPs lie about their peerings; he
runs AMSIX, people claim to have multiple gig to
the peering exchange, he knows they don't really
have that much.
Patrick: but he can look at the peering stats on
AMSIX--Chuck notes only members can.
Don't know a Chuck at AMS-IX, and he's wrong about port details
being available only to existing members. Click on any name at
http://www.ams-ix.net/connected/ and get the full Monty.
Patrick: customers ask how many gigs they can send
to a provider; it's available headroom, so they
ask their upstreams how much available headroom
is left. Most providers are having a lot of
trouble getting the right capacities to the
right networks. The reason many don't
answer is they don't like the answer they have
to give.
As a transit provider you're doing something if for the majority of your
time you are dealing with customer complaints about packet loss.
-- Niels.
