"I have a bots infested network, they really task my services! How can I make my services ignore them so that the clients start calling me and spending my tech support budget?"
Or: "I have bots on my network and as part of a multi-pronged approach to cleaning my network while keeping the services available to those who aren't infected, I'd like to research ways that I can minimize the effect these bots have on the rest of my customers" Cheers, .pm
