1. They are not complaints as such. They are what AOL users click report spam on
2. They are sent in a standard format - http://www.mipassoc.org/arf/ - and if you weed out the obvious (separate forwarding traffic out through another IP, and ditto for bounce traffic), then you will find that - for actual ISPs - actual spam reports will far outweigh the amount of misclicked reports. 3. As I said, its in ARF and that's machine parseable and you can get stats from it. On Mon, Apr 14, 2008 at 2:11 AM, Geo. <[EMAIL PROTECTED]> wrote: > When someone like AOL offloads their user complaints of spams to all the > abuse@ addresses instead of verifying that they actually are spams before > sending off complaints, is it any surprise that everyone else is refusing to > do their jobs for them? > > The reason abuse@ addresses are useless is because what is being sent to > them is useless.