> Why should an ISP provide proof of the good behavior of their clients ? 
> Or in your conuntry you're considered guilty until proven otherwise ?

This is not a court. In court, if you are determined guilty a large punishment 
may be exacted (note: it's innocent until determined to be very likely guilty 
in criminal cases, innocent until probably guilty in civil cases); here, that 
is not the case.

They have a history of abuse; it's fair to be suspicious of them (why did they 
let the abuse last so long?) and ask for an example of a legitimate client. If 
they have a few, it should be easy to find one willing to be used as an example.

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