Oh they do, we just don’t like having to explain to our customers anything other than “we’ve fixed it before you called.” I hate downtime.
-Ben Cannon CEO 6x7 Networks & 6x7 Telecom, LLC b...@6by7.net <mailto:b...@6by7.net> > On Mar 12, 2020, at 12:04 PM, Fletcher Kittredge <fkitt...@gwi.net> wrote: > > > Ben; > > I am sure your SLA's have force majeure clauses. I mean, they must, right? > > > On Thu, Mar 12, 2020 at 2:57 PM Ben Cannon <b...@6by7.net > <mailto:b...@6by7.net>> wrote: > We’ve already had 1 building delay us access pushing us into an SLA breach > due to COVID-19 fuckups. I mean “procedures". > -Ben. > > -Ben Cannon > CEO 6x7 Networks & 6x7 Telecom, LLC > b...@6by7.net <mailto:b...@6by7.net> > > > > >> On Mar 12, 2020, at 10:22 AM, g...@1337.io <mailto:g...@1337.io> >> <li...@1337.io <mailto:li...@1337.io>> wrote: >> >> With talk of there being an involuntary statewide (WA) and then national >> quarantines (house arrest) for multiple weeks, has anyone put thought into >> the impacts of this on your networks if/when this comes to fruition? >> >> We're already pushing the limits with telecommuters / those that are WFH, >> but I can only imagine what things will look like with everyone stuck at >> home for any duration of time. > > > > -- > Fletcher Kittredge > GWI > 207-602-1134 > www.gwi.net <http://www.gwi.net/>
