I have been told the proper way to handle geolocation issues is to open a
support ticket by following the "Contact Us" instructions here:
https://cbsi.secure.force.com/CBSi/KnowledgeHome?referer=cbs.com%2Faa
Once that's done if you don't get help in a reasonable timeframe, let me know
your support ticket information and I'll attempt to escalate it.
Steve
> On May 18, 2020, at 9:21 AM, Jesse DuPont <[email protected]>
> wrote:
>
> Good morning. Does anyone have an email contact for CBS All Access streaming
> NOC? We're struggling with what appear to be some geo-location issues - our
> info is right on all the known geo-location providers, but we're still
> struggling with some of our IP blocks being unable to stream from CBS.
> --
>
> Jesse DuPont
> Owner / Network Architect
> email: [email protected]
> Celerity Networks LLC / Celerity Broadband LLC
> Like us! facebook.com/celeritynetworksllc
> Like us! facebook.com/celeritybroadband
>
