Ubiquity is definitely a NO GO. They RMA/Support is either NON EXISTENT or Anedotic.
Got broken/failed equipment in the Spanish distributor for more than 10 months waiting for repair or replacement, they simply say its Ubiquity to blame... Anyways, i don't care and just requested a full refund on the products... If i was waiting for a replacement i would be dead already :) And all this is a shame, i started to use Ubnt a long ago... around 2008... Nuno Vieira ----- Original Message ----- > From: "Mike Hammett" <na...@ics-il.net> > To: "j k" <jskl...@gmail.com> > Cc: "North American Network Operators' Group" <nanog@nanog.org> > Sent: Monday, 25 May, 2020 21:21:00 > Subject: Re: Contact at Ubiquiti Networks? > The company has mostly fallen apart. Their sales are going up, but their > responsiveness and customer support have been declining over the last five > years. > ----- > Mike Hammett > [ http://www.ics-il.com/ | Intelligent Computing Solutions ] > [ https://www.facebook.com/ICSIL ] [ > https://plus.google.com/+IntelligentComputingSolutionsDeKalb ] [ > https://www.linkedin.com/company/intelligent-computing-solutions ] [ > https://twitter.com/ICSIL ] > [ http://www.midwest-ix.com/ | Midwest Internet Exchange ] > [ https://www.facebook.com/mdwestix ] [ > https://www.linkedin.com/company/midwest-internet-exchange ] [ > https://twitter.com/mdwestix ] > [ http://www.thebrotherswisp.com/ | The Brothers WISP ] > [ https://www.facebook.com/thebrotherswisp ] [ > https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg ] > From: "j k" <jskl...@gmail.com> > To: "NANOG list" <nanog@nanog.org> > Sent: Monday, May 25, 2020 3:16:36 PM > Subject: Contact at Ubiquiti Networks? > Does anyone have a good contact at Ubiquity Networks? Finding a pattern I > don't > like. > Joe Klein > "inveniet viam, aut faciet" --- Seneca's Hercules Furens (Act II, Scene 1) > "I never lose. I either win or learn" - Nelson Mandela