On 26/Aug/20 20:38, Brian Johnson wrote:
> I‘m going further... They shouldn’t have to care. Sony should understand what
> they are delivering and the circumstance of that. That they refuse to serve
> some customers due to the technology they use is either a business decision
> or a faulty design. The end-customer (gamer) doesn’t care. They just want to
> play.
Sony know that when connectivity breaks because they marked a NAT444'ed
IP address as a DDoS source, the end-user won't complain to Sony (that's
a customer service blackhole). The end-user will complain to the ISP.
Chain of responsibility is in the ISP's disfavour. Sony don't have to do
anything. It's like sending an e-mail to an abuse@ mail box. You sort of
know it won't get answered, and are powerless if it isn't answered.
Mark.
