I'm familiar with that experience and response. Josh Luthman 24/7 Help Desk: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Thu, Dec 3, 2020 at 12:23 PM Darin Steffl <[email protected]> wrote: > They emailed back now and said there was a problem on their end yesterday > which has now been resolved. > > They also said that none of our IP's fell under their block/proxy list. > > On Thu, Dec 3, 2020 at 10:34 AM Josh Luthman <[email protected]> > wrote: > >> It might be a blanket error for VPN/proxy/geolocation. Keep in mind that >> error is consumer facing. >> >> Josh Luthman >> 24/7 Help Desk: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> >> On Thu, Dec 3, 2020 at 11:33 AM Darin Steffl <[email protected]> >> wrote: >> >>> It shouldn't be a geolocation issue. It gives a proxy error on IP's that >>> worked fine for years. >>> >>> I'll try that too though. >>> >>> On Thu, Dec 3, 2020, 9:46 AM Josh Luthman <[email protected]> >>> wrote: >>> >>>> >Hulu: [email protected], also see Digital Envoy above >>>> >>>> Digital Envoy - https://www.digitalelement.com/contact-us/ >>>> >>>> Josh Luthman >>>> 24/7 Help Desk: 937-552-2340 >>>> Direct: 937-552-2343 >>>> 1100 Wayne St >>>> Suite 1337 >>>> Troy, OH 45373 >>>> >>>> >>>> On Thu, Dec 3, 2020 at 10:42 AM Darin Steffl <[email protected]> >>>> wrote: >>>> >>>>> Josh, >>>>> >>>>> I emailed the correct email address already and got it off that site >>>>> yesterday morning as stated. No response yet. >>>>> >>>>> [email protected] >>>>> >>>>> On Thu, Dec 3, 2020 at 9:27 AM Josh Luthman < >>>>> [email protected]> wrote: >>>>> >>>>>> Hulu is already on this list: >>>>>> http://thebrotherswisp.com/index.php/geo-and-vpn/ >>>>>> >>>>>> Josh Luthman >>>>>> 24/7 Help Desk: 937-552-2340 >>>>>> Direct: 937-552-2343 >>>>>> 1100 Wayne St >>>>>> Suite 1337 >>>>>> Troy, OH 45373 >>>>>> >>>>>> >>>>>> On Thu, Dec 3, 2020 at 10:11 AM Pennington, Scott < >>>>>> [email protected]> wrote: >>>>>> >>>>>>> Darin - If you are able to make progress on this, please share back >>>>>>> to the list. We've recently been getting sporadic complaints of same. >>>>>>> I >>>>>>> did speak to a support agent at hulu who advised they utilize google's >>>>>>> geo >>>>>>> database, but haven't been able to get beyond that. >>>>>>> >>>>>>> -Scott >>>>>>> >>>>>>> ------------------------------ >>>>>>> *From:* NANOG <[email protected]> >>>>>>> on behalf of Darin Steffl <[email protected]> >>>>>>> *Sent:* Thursday, December 3, 2020 9:37 AM >>>>>>> *To:* North American Network Operators' Group <[email protected]> >>>>>>> *Subject:* Hulu Proxy Blocking our IP's >>>>>>> >>>>>>> Hey all, >>>>>>> >>>>>>> We are a residential and business ISP. We don't host any servers or >>>>>>> lease our IP space to anyone but ourselves. >>>>>>> >>>>>>> Yesterday we had customers report Hulu was blocking their streaming >>>>>>> with a proxy error. Customer contacted Hulu who blamed us. I emailed the >>>>>>> hulu email yesterday morning and haven't heard a thing back. >>>>>>> >>>>>>> Can someone help get this resolved for us? >>>>>>> >>>>>>> Thank you >>>>>>> >>>>>>> [email protected] >>>>>>> >>>>>>> -- >>>>>>> Darin Steffl >>>>>>> Minnesota WiFi >>>>>>> www.mnwifi.com >>>>>>> 507-634-WiFi >>>>>>> Like us on Facebook <http://www.facebook.com/minnesotawifi> >>>>>>> >>>>>> >>>>> >>>>> -- >>>>> Darin Steffl >>>>> Minnesota WiFi >>>>> www.mnwifi.com >>>>> 507-634-WiFi >>>>> Like us on Facebook <http://www.facebook.com/minnesotawifi> >>>>> >>>> > > -- > Darin Steffl > Minnesota WiFi > www.mnwifi.com > 507-634-WiFi > Like us on Facebook <http://www.facebook.com/minnesotawifi> >
