On Mon, 28 Dec 2020 20:02:36 +0000, Mel Beckman said:
> This means your staffing must be large enough to never have any queuing, or
> you’re giving away your paying customers' time to non-paying customers. 
> Neither
> approach is scalable in a competitive business environment, because SOMEBODY 
> is
> paying for all those resources, and if it’s your customers, they will buy
> elsewhere. Your approach only work until you run out of other people’s 
> money.

I dunno.  He's been doing it for 7 years, it sounds like it's sustainable in 
his environment.

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