The massive 911 failure in WA state a few years ago was ultimately caused by a failure in CenturyLink/legacy qwest transport equipment, where the PSAP register was physically located in Colorado and inaccessible from the point of view of network equipment in WA.
On Tue, Dec 29, 2020, 1:19 PM Matt Erculiani <merculi...@gmail.com> wrote: > This isn't the place where state governments are looking for feedback, so > surely this will fall on deaf ears, but... > > Who runs 911 services on top of a single carrier solution? I wouldn't run > a 10 seat mom and pop outfit without at least a cellular backup on a > different carrier. > > 911 services are certainly not treated as critical as the public is led to > believe. Not that anyone here is surprised by this, but hopefully positive > change can come out of this otherwise horrible event. > > -Matt > > On Tue, Dec 29, 2020 at 1:30 PM Sean Donelan <s...@donelan.com> wrote: > >> The FCC published its annual report on state 911 fees >> >> https://www.fcc.gov/document/fcc-issues-annual-report-state-911-fees-1 >> >> The report finds that in 2019, states and territories collected more than >> $3 billion in 911 fees, and more than $200 million of that funding was >> diverted for uses other than 911. >> >> >> You can look up your individual state's 911 report here >> >> https://www.fcc.gov/general/911-fee-reports >> >> >> In case you are interested in Tennessee's 911 service resiliancy: >> >> [...] >> The project, referred to as NG911, involves utilization of the State’s >> secure, private, outsourced Multiprotocol Label Switching (“MPLS”) >> network >> called “NetTN,” provided by AT&T and managed by Strategic Technology >> Solutions (“STS”) in the Tennessee Department of Finance and >> Administration. The new network improves redundancy, reliability, and 911 >> call delivery. It enhances interoperability and increases the ease of >> communication between ECDs, allowing immediate transfer of 911 calls, >> caller information, and other data on a statewide level. NG911 will also >> provide alternate paths to process emergency calls in the event of an >> outage, providing lifesaving capabilities in the event of an emergency >> that would have been unachievable on the outdated analog network. >> >> [...] >> In fiscal year 2019, the TECB spent $11,224,726 million implementing and >> maintaining the NG911 project: $6,974,790 to integrate with and adapt the >> Net TN system for NG911 purposes; $780,966 for non-recurring start-up >> costs of the statewide hosted controller or Call Handling as a Service >> program; $3,451,369 to maintain the twenty-four hour network operations >> center to assist PSAPs with technical issues; and $17,600 for Esri GIS >> software licensing. >> [...] >> > > > -- > Matt Erculiani > ERCUL-ARIN >