Thank you for the follow up and your time to take care of this. On Thu, Jan 14, 2021 at 3:33 PM Mel Beckman <[email protected]> wrote:
> After we began the process to serve their agent for legal service, the CEO > emailed me the following assertion that they’ve fixed the issue, including > the missing unsubscribe. We are waiting to see if the fix has indeed been > made. > > -mel > > Begin forwarded message: > > On Jan 14, 2021, at 12:13 PM, Joshua Browder <[email protected]> wrote: > > > > > Hi Mel, > > > My name is Joshua and I am the CEO of DoNotPay. I am writing to say that > the issue with the emails has finally been fixed. Specifically, we > identified two problems: > > > 1. We had logic that replied to an email if a user with an account didn't > sign up. Someone who had signed up to the mailing list was automatically > forwarding these emails to us. The system then replied to the mailing list > serv. We have fixed this logic. > > > 2. Because someone would forward an email to us (and would therefore have > an account) we did not anticipate that the receiver of the automatic reply > would want to unsubscribe. As a final last line of defence, we have also > fixed the manage preferences/unsubscribe link to allow any recipient to > unsubscribe automatically. > > > I apologize that you had to deal with this. Our support over the holiday > season was not qualified to understand the issue and so may have given > confusing responses. It is not worth it to upset people in this way and > this confusion was entirely unintentional. It has since been resolved. > > > Please let me know if you have any further questions/issues at this email. > Alternatively, my cell is xxx-xxx-xxxx. > > > Best regards, > > Joshua > > > On Jan 13, 2021, at 8:33 PM, J. Hellenthal via NANOG <[email protected]> > wrote: > > Any chance the HTML can be turned off ? > > ;-) > > -- > J. Hellenthal > > The fact that there's a highway to Hell but only a stairway to Heaven says > a lot about anticipated traffic volume. > > On Jan 13, 2021, at 19:18, Mel Beckman <[email protected]> wrote: > > Tons, and we are litigating them. They are spamming most of the > addresses in several of our domains. > > -mel via cell > > On Jan 13, 2021, at 2:18 PM, Mike Hammett <[email protected]> wrote: > > > I have reached out to the list admins and the donotpay people and they're > working on it. > > In short, someone that uses that service reported the NANOG list as SPAM > to the DoNotPay service. > > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > Midwest-IX > http://www.midwest-ix.com > > ------------------------------ > *From: *"Robert Webb" <[email protected]> > *To: *"NANOG list" <[email protected]> > *Sent: *Wednesday, January 13, 2021 4:06:15 PM > *Subject: *DoNotPay Spam? > > Anyone else getting spam from DoNotPay everytime they send an email to the > list? > > I have not sent anything in a while until my ATT email and now I am > getting this on every new email I send to the list. > > [image: Alternate text] > > > *You’re almost there! Sign up once to unlock lifetime protection (and even > compensation) on all spam emails. * > >
