NANOGers -

With the increasing real-time utilization of ARIN services, we have taken some 
measures to improve our service availability reporting (as detailed in the 
announcement which follows below.)

I am sharing this information directly with this community as it may prove 
specifically relevant to your various network operations teams.

Best wishes,
/John

John Curran
President and CEO
American Registry for Internet Numbers


Begin forwarded message:

From: ARIN <[email protected]<mailto:[email protected]>>
Subject: [arin-announce] New ARIN Service Status Page Available
Date: 5 April 2021 at 12:00:57 PM EDT
To: "[email protected]<mailto:[email protected]>" 
<[email protected]<mailto:[email protected]>>

ARIN is pleased to announce the availability of a new Services Status page 
which can be found at https://arin.statuspage.io/  or via the link in ARIN’s 
website footer. This link is also available when logged in to ARIN Online.

Notification of service-impacting issues such as maintenance, outages, and 
other updates are provided on this page. Service status is reported for ARIN 
Online, Reg-RWS, and other provisioning services; Whois, RDAP, RPKI, IRR, and 
other registry services; mailing lists; reporting services such as the transfer 
log; and the ARIN website. You can also report a service issue or view past 
incident reports. From this page, you can subscribe to receive status 
notifications by email, text message, Slack, or other methods. Implementation 
of this page satisfies ACSP 2020.5: Service Availability Page.

We encourage individuals to subscribe to the page to receive notifications on 
service-impacting issues, as we will no longer be using the arin-announce 
mailing list to convey this information except for in extreme circumstances. 
Our goal is to improve your customer experience by offering a single channel 
for sharing information and gathering reports about the status of ARIN services.

If you have questions, comments, or issues about this page, please submit an 
Ask ARIN ticket using your ARIN Online account or contact the Registration 
Services Help Desk by phone Monday through Friday, 7:00 AM to 7:00 PM ET at 
+1.703.227.0660.

Regards,

Mark Kosters
Chief Technology Officer
American Registry for Internet Numbers (ARIN)




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