Geoguard takes care of Amazon and are usually responsive. [email protected]<mailto:[email protected]>
Nathan Gerencser, Network Engineer MetaLINK Technologies From: NANOG <[email protected]> On Behalf Of Josh Luthman Sent: Monday, August 23, 2021 8:47 AM To: Eric C. Miller <[email protected]> Cc: [email protected] Subject: Re: Amazon Prime Video IP reputation I've had a couple calls over the weekend from customers that got blocked. Was there any resolution to this or place to contact them? TBW page is only a link to the forums. Josh Luthman 24/7 Help Desk: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Aug 18, 2021 at 3:51 PM Eric C. Miller <[email protected]<mailto:[email protected]>> wrote: We found that ipqualityscore.com<http://ipqualityscore.com> seems to match up with the CGNATs that we are having the most trouble with. They indicated a 1-3 day turnaround in responding to mis-classifications. We might have to make a habit of calling them every 30 minutes until they do something. From: NANOG <[email protected]<mailto:[email protected]>> On Behalf Of Joshua Stump Sent: Wednesday, August 18, 2021 1:40 PM To: [email protected]<mailto:[email protected]> Subject: RE: Amazon Prime Video IP reputation I’m having the same with one of my valid IPv4 /21 right now. Amazon Prime, HBO Max, and Hulu confirmed. Just started within the last couple days. Joshua Stump Network Admin Fourway.NET<https://fourway.net/> 800-733-0062 From: NANOG <[email protected]<mailto:[email protected]>> On Behalf Of Eric C. Miller Sent: Tuesday, August 17, 2021 7:31 PM To: NANOG <[email protected]<mailto:[email protected]>> Subject: Amazon Prime Video IP reputation Does anybody know which IP reputation service Amazon uses for Prime video? Within the last couple of hours several of our CGNAT publics are showing up as VPN or proxy when someone tries to watch Amazon video. Any help would be appreciated! Thank you! Eric
