Just leaving this (yes, satire site) link here https://www.thebeaverton.com/2022/07/rogers-proudly-announces-10-service-charge-for-unplug-and-relax-nationwide-outage/<https://www.thebeaverton.com/2022/07/rogers-proudly-announces-10-service-charge-for-unplug-and-relax-nationwide-outage/?fbclid=IwAR2ylrdNYhKLddbQNQ23WdAZT5V8wEPrBSi-JKp32bdaiXVjEHZdfxwfV6A&fs=e&s=cl#l5eav3aeuldc0yfzwjk>
--srs ________________________________ From: NANOG <[email protected]> on behalf of Andrew Paolucci via NANOG <[email protected]> Sent: Saturday, July 9, 2022 12:49:09 PM To: [email protected] <[email protected]>; [email protected] <[email protected]> Subject: Re: Rogers Outage Canada Normally I'd take offense, but in my experience of endless technician calls, hundreds of hours on the phone with support. I can assure Rogers staff are the utmost incompetent out of any I've seen. Only talked to one support tech with them that even knew what DOCSIS was. How can teaching employees about the technology they sell not be part of training? Only reason they are even able to operate right now is reselling Xfinity products from Comcast after wasting billions trying to roll their own solutions. Regards, Andrew Paolucci Sent from Proton Mail mobile -------- Original Message -------- On Jul. 9, 2022, 3:18 p.m., Jay Hennigan < [email protected]> wrote: On 7/9/22 09:54, JASON BOTHE via NANOG wrote: > I see the point you’re trying to make but using the word retarded in this context is not only dumb in itself but offense. Please be more respectful on this list. Shall we take another spin on the euphemism treadmill? -- Jay Hennigan - [email protected] Network Engineering - CCIE #7880 503 897-8550 - WB6RDV
