Funny because I’ve been avoiding calls with my new rep for weeks and was partially admiring the commitment to make contact with me . Hehe
On Sat, Aug 6, 2022 at 4:08 PM Eric Kuhnke <[email protected]> wrote: > I have a morbid curiosity about what the CRM database looks like inside > Cogent, for the stale/cold leads that get passed on to a new junior sales > rep every six months. > > The amount of peoples' names/email addresses/phone numbers in there must > be stupendous. > > All of this can probably serve as a useful training tool for smaller/mid > sized ISPs with their own outbound sales staff on how not to treat the > potential customers. > > > On Fri, 5 Aug 2022 at 13:21, Dennis Burgess <[email protected]> > wrote: > >> So we just got an email from cogent, we have told them time and time >> again to stop calling and stop emailing. We tell them are good on >> bandwidth and we don’t need any of their services.. They then sent us a >> e-mail stating that they saw us coming though one of their customers >> networks from us, and figured we would want to buy direct instead of going >> though one of their customers. Yes COGENT stated this; well at least one of >> their sales reps. Sounds underhanded, shady, and unethical to me. Just >> figured I would post about it; see if I am making a mountain out of a mole >> hill 😊 >> >> >> >> Here is the e-mail: >> >> >> >> *"Hey (redacted) ,* >> >> *Maybe there is a misunderstanding. (ISP’s name removed) is a cogent >> customer who we provide upstream to.* >> >> *My initial inquiry was to see if it makes sense for Link Technologies to >> be utilizing our network instead of through (ISP’s name removed). That way >> we could be a direct network for you.* >> >> *Would that be at all something that interests you?* >> >> >> >> *Eric Gogerty | Global Account Manager | AS 174* >> >> *Cogent Communications | Minneapolis, MN (United States Of America)| >> www.cogentco.com <http://www.cogentco.com>* >> >> *Contact: 612-217-5506| email: [email protected] >> <[email protected]>* >> >> *The Internet, Unleashed!"* >> >> >> >> >> >> >> >> >> >> *[image: LTI-Full_175px]* >> >> *Dennis Burgess* >> >> >> * Mikrotik : **Trainer, Network Associate, Routing Engineer, Wireless >> Engineer, Traffic Control Engineer, Inter-Networking Engineer, Security >> Engineer, Enterprise Wireless Engineer* >> >> *Hurricane Electric: **IPv6 Sage Level* >> >> *Cambium: **ePMP* >> >> >> >> Author of "Learn RouterOS- Second Edition” >> >> *Link Technologies, Inc* -- Mikrotik & WISP Support Services >> >> *Office*: 314-735-0270 Website: http://www.linktechs.net >> >> Create Wireless Coverage’s with www.towercoverage.com >> >> Need MikroTik Cloud Management: https://cloud.linktechs.net >> >> *How did we do today?* >> >> [image: Gold Star] >> <https://app.customerthermometer.com/?template=log_feedback&hash=5badbac1&embed_data=dGVtcGVyYXR1cmVfaWQ9MSZ0aGVybW9tZXRlcl9pZD0xMTM1NjYmbnBzX3JhdGluZz0tMQ==&e=Anonymous&f=Dennis&l=Burgess&c=&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8=&c9=&c10=>[image: >> Green Light] >> <https://app.customerthermometer.com/?template=log_feedback&hash=675abe04&embed_data=dGVtcGVyYXR1cmVfaWQ9MiZ0aGVybW9tZXRlcl9pZD0xMTM1NjYmbnBzX3JhdGluZz0tMQ==&e=Anonymous&f=Dennis&l=Burgess&c=&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8=&c9=&c10=>[image: >> Yellow Light] >> <https://app.customerthermometer.com/?template=log_feedback&hash=e42b48a5&embed_data=dGVtcGVyYXR1cmVfaWQ9MyZ0aGVybW9tZXRlcl9pZD0xMTM1NjYmbnBzX3JhdGluZz0tMQ==&e=Anonymous&f=Dennis&l=Burgess&c=&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8=&c9=&c10=>[image: >> Red Light] >> <https://app.customerthermometer.com/?template=log_feedback&hash=ecaadcd3&embed_data=dGVtcGVyYXR1cmVfaWQ9NCZ0aGVybW9tZXRlcl9pZD0xMTM1NjYmbnBzX3JhdGluZz0tMQ==&e=Anonymous&f=Dennis&l=Burgess&c=&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8=&c9=&c10=> >> >> >> >
