You should get a status response within 24 hours. I would call in to the support hotline, (800) 829-0420, and ask for a status update.
-mel via cell > On Aug 29, 2022, at 4:03 PM, Nathan Anderson <[email protected]> wrote: > > We have a circuit on AS209 that was originally provisioned v4-only. I'm now > trying to get Lumen to turn v6 up on it. How long does this typically take? > I've had a configuration ticket open for nearly 3 biz days now with no > movement (or even acknowledgement). For anybody who has gone through this > with them, is this unusual or nah? > > When they do get around to it, what can I expect in terms of how they will > prefer to set this up? Separate BGP session running over v6 itself, or > modify existing session to have it also carry v6 NLRIs? > > Thanks, > > -- Nathan
