Long long time ago, I had a similar issue that could not get resolved through normal escalation means.
I ended up going on linked in and grabbing every executive and senior email contact I could find and notified them. Issue resolved in one day. Nothing gets a nocc moving fast like execs asking about random network issues. This company was nowhere near the size of Ticketmaster though. Regards, -- From: Ryan Hamel <[email protected]> Reply-To: "[email protected]" <[email protected]> Date: Wednesday, November 30, 2022 at 11:29 AM To: 'James Dexter' <[email protected]>, "[email protected]" <[email protected]> Subject: RE: Sites blocking ISP Addresses Based on experience, all I can say is good luck. They do not respond to anyone. Ryan From: NANOG <[email protected]> On Behalf Of James Dexter Sent: Tuesday, November 29, 2022 8:43 AM To: [email protected] Subject: Sites blocking ISP Addresses Dear list, We have address ranges that are being blocked by sites like Ticketmaster. Customer support is able to assist, and unable to receive a response from legal or hostmaster emails. What are the recommendations for requesting a removal from the blocked list at these sites?
