Apparently iCloud’s hide my email implementation can only be used with one recipient, so here was my reply to Josh (apologies to him for the spam), for posterity:
Hi, Thanks for your reply. Double NAT tends to break things like ZeroTier. But even if that wasn’t a problem for us, I think the more pressing concern here is that the default admin password for the router is “password”, and you can’t change it without a tech coming out to change it for you, and shelling out $50. Who knows how many residential routers are in their fleet that are “password” protected; seems like a disaster waiting to happen. The model was an Evolution Digital EVO3000GW — thankfully they were able to swap it out with a non-router modem that I had sent to her over the weekend, but not without making a few phone calls, first. It didn’t seem like they could provision the new modem remotely. If anyone has a more security-focused forum they could recommend for a post like this, I’ll be happy to take my inquiry elsewhere. Cheers, Todd > On Feb 8, 2023, at 8:06 AM, Josh Luthman <j...@imaginenetworksllc.com > <mailto:j...@imaginenetworksllc.com>> wrote: > > What's the problem with double NAT? I can't imagine an elderly mom trying to > host Xbox games - which is 95% of the problem with double NAT these days (the > other 5% being Ubiquiti bros having to access their Unifi router from > anywhere). > > Your screenshots didn't come through, I suspect it's stripped via the mailing > list, but there's no model number specified anywhere. > > NANOG really isn't the best place for this, but I don't know where else you > would be able to go besides what you've already done: Yondoo support. > > On Tue, Feb 7, 2023 at 9:17 AM TACACS Macaque via NANOG <nanog@nanog.org > <mailto:nanog@nanog.org>> wrote: >> Hi, >> >> Long time lurker, first time poster. Sorry in advance if this is the wrong >> forum for something like this. >> >> My mom's ISP (Yondoo) seems to be providing DOCSIS 3.1 CPE (Customer >> Premises Equipment) with a built-in router, without providing the ability to >> change the admin password from "password" on it. >> >> >> >> >> >> Their customer service rep said that this is not only WAI, but also wanted >> to charge her $50 to have a tech come out and change it. Which is obviously >> less than ideal. >> >> That aside, this seems like a pretty egregious security standard which, from >> my understanding, can have fairly dire security implications... e.g., DNS >> server settings can be pointed at whatever someone wants here. >> >> My mom is elderly and had already fallen victim to a call center scammer a >> couple years ago. They briefly took control over her laptop before she >> called for backup. So I'm just a little concerned that we have no control >> over changing this router's admin password — from “password” — in a pinch, >> without waiting for a truck roll && shelling out $50. >> >> I've sent her a DOCSIS 3.1 modem that doesn't have a router built-in, in >> hopes that they'll let us bring our own. She does have Google Wifi, but we >> can't even put their router into bridge mode. So she would be double NATed >> and have no control over changing the admin password on the first router. >> >> Anyone have any experience with Yondoo? I've tried reaching out to them on >> multiple fronts, but have yet to hear back from them on this. A tech is >> scheduled to come out tomorrow, so the plan is to beg (bribe?) them to let >> us use our own modem and then take it from there. >> >> Thanks, >> Todd
