James, Any word on how redundant systems failed at the same time? Or why the secondary was untested and not known-working?
It seems like HVAC maintenance was done by the night crew which was quietly eliminated at some point. On Tue, Jun 13, 2023 at 12:02 AM James Ashton <ja...@gitflorida.com> wrote: > Hello all, > From our side (365 Data Centers) We saw the issue start at a little after > 6:30 PM yesterday. We had a component failure and we saw a rise in > temperature. We brought additional capacity online while we were working > with our vendors on getting replacement hardware. > The hardware has now been replaced and the system is back online. > This unit and others in this suite are on the block for replacement this > year as we add cooling capacity to our various spaces within the Franklin > Exchange building. > > On a side note, this was not related to the issue mentioned from earlier > in the month. This was a straight component failure and replacement. > > Any customers impacted can reach out to the 365 Customer Service Center > for details and documentation. > > Thank you, > James Ashton > VP Network Engineering > 365 Data Centers > > > > ------------------------------ > *From: *"NANOG mailing list" <nanog@nanog.org> > *To: *"George Herbert" <george.herb...@gmail.com> > *Cc: *"NANOG mailing list" <nanog@nanog.org> > *Sent: *Monday, June 12, 2023 8:03:10 PM > *Subject: *Re: 365 Datacenters Tampa AC Failure > > Issue started a little after 2am, I was hard down till about 11:30am > (servers did a high temp shutdown) > > On Jun 12, 2023 8:01 PM, Michael Spears <mich...@spears.io> wrote: > > Yep there's issues over there. They had some compressors go down. Should > be getting back to normal now... Hasn't been a good month for them in > regards to cooling.. > > On Jun 12, 2023 7:15 PM, George Herbert <george.herb...@gmail.com> wrote: > > Oof. Get ready to replace all spinning media you may have there. > > -George > > Sent from my iPhone > > > On Jun 12, 2023, at 4:06 PM, Nick Olsen <n...@141networks.com> wrote: > > > > > > Just a heads up to anyone else colo'd at 365 TPA1/TAMSFLDE. Currently > seeing floor temps of ~105F as reported by equipment. Started yesterday at > ~5:30PM eastern. 2nd AC failure in the last 30 days. They have not sent any > advisory notices as of yet. > > > >
