Steve, It looks like you're using Sonar for billing. That has the feature built in.
On Mon, Sep 11, 2023 at 12:20 PM Steve Saner via NANOG <[email protected]> wrote: > Yes, that is exactly the desire. > > > On Mon, Sep 11, 2023 at 11:03 AM J. Hellenthal <[email protected]> > wrote: > >> Im hearing something similar to "when I don't pay my bill" direct >> customer to portal allowing them to rectify that themself rather than >> support staff. >> >> The kindest experience ive had with hat is spectrum in my area and >> charter communications. Would that be what you are after ? >> >> >> >> >> >> On Sep 11, 2023, at 08:54, Steve Saner via NANOG <[email protected]> wrote: >> >> We are a combination fiber and fixed wireless ISP with around 20k >> subscribers. >> >> Management is wanting to develop something along the lines of a captive >> portal for suspended accounts such that those customers are forced to a >> portal that allows them to make payment and get reactivated. >> >> This is a common thing for a cafe wifi hotspot or something, but has >> anyone here attempted to do it at this kind of scale who would be willing >> to share their experiences? If someone has successfully done this, I would >> love to pick your brain a bit to understand how you accomplished it. >> >> Thanks much. >> >> -- >> >> Steve Saner | Senior Network Engineer >> ideatek INTERNET FREEDOM™ FOR ALL >> 316-640-8715 ext. 4005 | 111 Old Mill St., Buhler KS,67522 | ideatek.com >> >> This email transmission and any documents, files or previous email >> messages attached to it may contain confidential information. If the reader >> of this message is not the intended recipient or the employee or agent >> responsible for delivering the message to the intended recipient, you are >> hereby notified that any dissemination, distribution or copying of this >> communication is strictly prohibited. If you are not or believe you may not >> be the intended recipient, please advise the sender immediately by return >> email or by calling 620.543.5026. Then, please take all steps necessary to >> permanently delete the email and all attachments from your computer system. >> No trees were affected by this transmission – though a few billion photons >> were mildly inconvenienced. >> >> >> >> -- >> >> J. Hellenthal >> >> "You think it's the living who will have ultimate judgement over you >> because the dead will have no claim over your soul. But you may >> be mistaken.*" >> >> >> >> >> > > -- > > Steve Saner | Senior Network Engineer > > ideatek INTERNET FREEDOM FOR ALL > > Cell: 316-640-8715 | 111 Old Mill Lane, Buhler, KS 67522 | ideatek.com > <http://www.ideatek.com/> > > This email transmission and any documents, files or previous email > messages attached to it may contain confidential information. If the reader > of this message is not the intended recipient or the employee or agent > responsible for delivering the message to the intended recipient, you are > hereby notified that any dissemination, distribution or copying of this > communication is strictly prohibited. If you are not or believe you may not > be the intended recipient, please advise the sender immediately by return > email or by calling 620.543.5026. Then, please take all steps necessary to > permanently delete the email and all attachments from your computer system. > No trees were affected by this transmission – though a few billion photons > were mildly inconvenienced. >
