I think AT&T is involved now. If you still need something I can ask around.
On Mon, Mar 25, 2019 at 2:16 PM John Alcock <[email protected]> wrote: > Well, > > It has been a challenge. I am not sure who helped or fixed the problem, > but now anything hosted on softlayer.com is responding. > > I am not sure if there was anyone lurking on the list that helped out, but > if you are, Thank You. > > I have a batch of new stuff not working, but they may be one off's. I am > trying to find a pattern. > > John > > On Fri, Mar 22, 2019 at 2:32 PM Travis Garrison <[email protected]> > wrote: > >> Traceroute from here if it helps >> >> >> >> Tracing route to 138-43-128-1.reserved.highland.net [138.43.128.1] >> >> over a maximum of 30 hops: >> >> >> >> 1 <1 ms <1 ms <1 ms [REDACTED] >> >> 2 <1 ms <1 ms <1 ms [REDACTED] >> >> 3 1 ms 1 ms <1 ms [REDACTED] >> >> 4 1 ms <1 ms <1 ms [REDACTED] >> >> 5 6 ms 6 ms 6 ms v313.core1.mci3.he.net [216.218.213.141] >> >> 6 16 ms 16 ms 16 ms 100ge10-2.core1.dal1.he.net >> [184.105.81.206] >> >> 7 26 ms 26 ms 26 ms >> xo-as15-as2828.10gigabitethernet6-7.core1.dal1.he.net [184.105.255.78] >> >> 8 40 ms 39 ms 40 ms 207.88.14.198.ptr.us.xo.net >> [207.88.14.198] >> >> 9 40 ms 39 ms 40 ms 207.88.12.178.ptr.us.xo.net >> [207.88.12.178] >> >> 10 39 ms 39 ms 39 ms 216.156.16.239.ptr.us.xo.net >> [216.156.16.239] >> >> 11 48 ms 48 ms 48 ms >> ip65-46-198-198.z198-46-65.customer.algx.net [65.46.198.198] >> >> 12 41 ms 41 ms 41 ms >> occm-6.dhcp.grp1-rng1.tncsvl.blomand.net.57.131.192.in-addr.arpa >> [192.131.57.6] >> >> 13 * * * Request timed out. >> >> >> >> Thanks >> >> Travis >> >> >> >> *From:* NANOG <[email protected]> *On Behalf Of *Siyuan Miao >> *Sent:* Friday, March 22, 2019 9:22 AM >> *To:* Nikolas Geyer <[email protected]> >> *Cc:* [email protected] >> *Subject:* Re: softlayer.com >> >> >> >> Perhaps it won't work because their customer support will ask you for >> bi-directional traceroute and refused to forward to backbone team. >> >> >> >> Then they'll say it's not their fault and you can see the packet is >> dropped outside our network. >> >> >> >> Here's a sample traceroute from SoftLayer Washington, San Jose and >> Seattle in case someone needs it: >> >> >> >> aveline@iad02-sl01:~$ mtr 138.43.128.1 --report-wide >> >> Start: Fri Mar 22 17:20:42 2019 >> >> HOST: iad02-sl01 Loss% Snt Last Avg >> Best Wrst StDev >> >> 1.|-- [REDACTED] 0.0% 10 1.4 >> 1.5 0.8 3.7 1.0 >> >> 2.|-- ae13.dar02.wdc01.networklayer.com 0.0% 10 0.5 >> 3.3 0.4 28.6 8.8 >> >> 3.|-- ae9.bbr01.eq01.wdc02.networklayer.com 0.0% 10 0.8 >> 0.8 0.7 1.0 0.0 >> >> 4.|-- eqix-dc5.intellifiber.com 0.0% 10 0.8 >> 1.2 0.8 2.2 0.3 >> >> 5.|-- ae13-0.cr02.asbn01-va.us.windstream.net 0.0% 10 0.9 >> 0.9 0.9 1.0 0.0 >> >> 6.|-- ae11-0.cr01.atln02-ga.us.windstream.net 0.0% 10 15.6 >> 16.1 15.6 17.4 0.5 >> >> 7.|-- ae0-0.pe06.atln02-ga.us.windstream.net 0.0% 10 17.4 >> 16.1 15.9 17.4 0.3 >> >> 8.|-- h43.88.198.64.static.ip.windstream.net 0.0% 10 24.7 >> 24.8 24.6 24.9 0.0 >> >> 9.|-- east.tndodge-21.static.tncsvl.blomand.net 0.0% 10 22.6 >> 22.8 22.5 23.8 0.0 >> >> 10.|-- ??? 100.0 10 0.0 >> 0.0 0.0 0.0 0.0 >> >> >> >> aveline@sjc03-sl01:~$ mtr 138.43.128.1 --report-wide >> >> Start: Fri Mar 22 16:21:04 2019 >> >> HOST: sjc03-sl01 Loss% Snt Last Avg >> Best Wrst StDev >> >> 1.|-- [REDACTED] 0.0% 10 2.4 >> 2.0 0.3 14.3 4.3 >> >> 2.|-- ae0.dar02.sjc01.networklayer.com 0.0% 10 1.0 >> 0.5 0.3 1.3 0.0 >> >> 3.|-- ae9.bbr01.eq01.sjc02.networklayer.com 0.0% 10 0.8 >> 0.8 0.7 0.9 0.0 >> >> 4.|-- eqix-sv1.windstream.com 0.0% 10 0.9 >> 0.9 0.8 1.1 0.0 >> >> 5.|-- ae6-0.cr02.lsaj01-ca.us.windstream.net 0.0% 10 11.6 >> 11.5 11.5 11.6 0.0 >> >> 6.|-- ae-11-0.cr01.dlls01-tx.us.windstream.net 0.0% 10 42.6 >> 42.7 42.5 43.4 0.0 >> >> 7.|-- ae7-0.cr02.atln02-ga.us.windstream.net 0.0% 10 64.0 >> 65.6 63.9 74.2 3.4 >> >> 8.|-- ae1-0.pe06.atln02-ga.us.windstream.net 0.0% 10 62.3 >> 62.7 62.2 66.9 1.5 >> >> 9.|-- h43.88.198.64.static.ip.windstream.net 0.0% 10 71.9 >> 72.0 71.9 72.2 0.0 >> >> 10.|-- east.tndodge-21.static.tncsvl.blomand.net 0.0% 10 69.9 >> 68.8 68.6 69.9 0.3 >> >> 11.|-- ??? 100.0 10 0.0 >> 0.0 0.0 0.0 0.0 >> >> >> >> aveline@sea04-sl01:~$ mtr 138.43.128.1 --report-wide >> >> Start: Fri Mar 22 08:19:09 2019 >> >> HOST: sea04-sl01 Loss% Snt Last Avg >> Best Wrst StDev >> >> 1.|-- [REDACTED] 0.0% 10 0.7 >> 1.2 0.7 1.8 0.0 >> >> 2.|-- ae12.dar02.sr01.sea01.networklayer.com 0.0% 10 0.6 >> 0.7 0.5 1.3 0.0 >> >> 3.|-- ae9.bbr01.wb01.sea02.networklayer.com 0.0% 10 1.2 >> 1.0 0.7 1.5 0.0 >> >> 4.|-- six.seattle-wa.us.windstream.net 0.0% 10 1.5 >> 1.0 0.7 1.7 0.0 >> >> 5.|-- ae12-0.cr01.chcg01-il.us.windstream.net 0.0% 10 41.1 >> 41.2 41.0 41.6 0.0 >> >> 6.|-- ae17-0.cr02.chcg01-il.us.windstream.net 0.0% 10 41.1 >> 41.4 41.1 42.0 0.0 >> >> 7.|-- ae10-0.cr01.atln02-ga.us.windstream.net 0.0% 10 63.8 >> 64.4 63.5 71.1 2.3 >> >> 8.|-- ae0-0.pe06.atln02-ga.us.windstream.net 0.0% 10 63.7 >> 63.7 63.5 64.0 0.0 >> >> 9.|-- h43.88.198.64.static.ip.windstream.net 0.0% 10 71.6 >> 71.8 71.5 72.8 0.0 >> >> 10.|-- east.tndodge-21.static.tncsvl.blomand.net 0.0% 10 71.8 >> 70.8 70.2 71.8 0.3 >> >> 11.|-- ??? 100.0 10 0.0 >> 0.0 0.0 0.0 0.0 >> >> >> >> >> >> Regards, >> >> Siyuan Miao >> >> >> >> >> >> On Fri, Mar 22, 2019 at 10:10 PM Nikolas Geyer <[email protected]> wrote: >> >> This is the best approach. Have run into this problem a few times and had >> zero success getting the filters removed without having SL customers log >> tickets with support. Verbiage needs to be “this prefix is blocked, please >> escalate to your backbone team”. >> >> >> >> Sent from my iPhone >> >> >> On Mar 22, 2019, at 9:56 AM, Forrest Christian (List Account) < >> [email protected]> wrote: >> >> Another idea... >> >> >> >> Have you tried reaching out to some of the blocked sites? They likely >> have better contact information than is available publicly, especially a >> larger one like indeed. >> >> >> >> On Thu, Mar 21, 2019, 3:41 PM John Alcock <[email protected]> wrote: >> >> Still looking for anyone from softlayer.com >> >> >> >> It has been a challenge. Anything hosted by softlayer.com is being >> blocked. >> >> >> >> Here is a small list so far >> >> >> >> windowbook.tpondemand.com >> ahainstructornetwork.americanheart.org >> clover.com >> Cebroker.com >> Softlayer.com >> indeed.com & Enforce Staffing >> >> >> >> It is growing every day. >> >> >> >> John >> >> >> >> On Wed, Mar 20, 2019 at 12:35 PM John Alcock <[email protected]> wrote: >> >> Afternoon, >> >> >> >> Thought I would start a new thread. After researching, traceroutes, etc, >> I think I found my problem. >> >> >> >> 9 out of the 10 sites that subscribers on my new block is being hosted by >> softlayer. >> >> >> >> Anyone on the list have contacts with softlayer. Right now I have an >> email to abuse. The support line will not help me out. >> >> >> >> John >> >>
