Does anyone have an alternative contact for Max/HBO? We’ve been battling for months with a major block marked as a VPN by their service. We've tried everything: contacting their support, updating our geofeed, and more.
We tried with [email protected] but didn't get a response. Thanks, El mié, 28 ago 2024 a la(s) 11:35 a.m., Cody Potts ([email protected]) escribió: > I found https://geolocatemuch.com/ to be a great resource in setting up > our geofeed. Very easy to publish the feed through your whois info for > providers that support RFC9092 as well. Otherwise you can reach out to the > providers directly and ask them to pull your feed. > > On Tue, Aug 27, 2024 at 10:05 PM Josh Luthman <[email protected]> > wrote: > >> How are you publicizing your rfc8805? I only found two organizations >> that pull our feed. >> >> On Tue, Aug 27, 2024 at 9:36 PM Tim Burke <[email protected]> wrote: >> >>> for what it’s worth, I have seen an almost complete drop in content >>> sources mis-categorizing us as VPN or with the improper location, since >>> implementing a geofeed (https://datatracker.ietf.org/doc/rfc8805/) for >>> our prefixes. There are a few stragglers, but it has been a success for the >>> most part. >>> >>> > On Aug 27, 2024, at 8:18 PM, Mehmet <[email protected]> wrote: >>> > >>> > thank you, these are super useful >>> > >>> > i do not know how hbo/disney choose to block ISPs or classify them as >>> VPN.. any idea of the logic behind this? >>> > >>> > On Tue, Aug 27, 2024 at 1:55 PM Jason Canady <[email protected]> >>> wrote: >>> > We've had HBO blocked at same time as Hulu and Digital Element helped: >>> https://www.digitalelement.com/contact-us/ >>> > On 8/27/24 13:16, Howard, Lee via NANOG wrote: >>> >> My source for geolocation updates is >>> https://thebrotherswisp.com/index.php/geo-and-vpn and they say: >>> >> HBO: [email protected] >>> >> Lee >>> >> From: NANOG <[email protected]> >>> On Behalf Of Mehmet >>> >> Sent: Tuesday, August 27, 2024 12:00 PM >>> >> To: nanog <[email protected]> >>> >> Subject: hbo max geolocation issue >>> >> >>> >> You don't often get email from [email protected]. Learn why this is >>> important >>> >> This message is from an EXTERNAL SENDER - be CAUTIOUS, particularly >>> with links and attachments. >>> >> hello there >>> >> >>> >> i am dealing with hbo max geolocation issue, is there anyone on the >>> list from HBO team who can assist (or point me where i can look for a >>> solution) >>> >> >>> >> thank you >>> >>> -- *Ing. Yordano Morel* Gerente de Tecnología Televiaducto S.R.L. Cel: (829) 344-3171 Tel: (809) 578-3886 (251) Email: [email protected]
