In a former life, I used Bandcon for point to point transport between POPs. We did not use them for IP Transit.
I found Bandcon to be professional, responsive, and their technical design and delivery quality very high. Problems were extremely rare, and when they occurred they were dealt with promptly. I won't get involved in a point by point debate, as Todd seems to have set the record reasonably straight and I trust happy customers will step up to the plate, but I found them to be a positive vendor that stuck to their contracts and delivered what they said they would deliver. -alan On Thu, Jul 9, 2009 at 1:43 PM, tb <tbran...@gmail.com> wrote: > Hi All, > > My name is Todd Braning, I work on the technical side of the BandCon > house. I am afraid Paul's email is inaccurate. > > Here are a few facts: > > BandCon offers transport services that can be configured as > unprotected or protected. If you buy an unprotected circuit, and the > underlying transport has issues, your VC will have issues. However > that is not the case if you purchase a protected service. > > BandCon does not "just slap all your locations into one big VLAN and > let unknown unicast flooding and MAC learning sort it out". All > circuits are provisioned as separate point to point MPLS VCs. We do, > in fact, utilize traffic engineering and do not oversubscribe our > wavelengths. > > Regarding our NOC. It is true that in the past, our NOC was sub par. > This is no longer the case. About a year ago we replaced all NOC > technicians, brought in an experienced NOC manager and have made > significant progress. > > Paul - I cannot find you in our customer database so I am not sure > what services you bought from BandCon. However, I would be happy to > speak with you, or anyone else interested, regarding the technical > merits of our transport services. If anyone is interested, please > contact me. > > > Thanks, > > Todd Braning > >