I'd second this. RT is a really nice ticketing system with great email capabilities. Use nagios to send an email to an address you have RT configured to receive, and you can even pipe that email address directly into a specific ticket queue within RT.
-----Original Message----- From: Jens Link [mailto:li...@quux.de] Sent: Friday, February 12, 2010 12:31 PM To: nanog@nanog.org Subject: Re: Ticket/Asset Managment system "Brandon Grant" <bran...@momentous.ca> writes: > Also, I am hoping to find a tool that can tie in with SNMP software so > I can have tickets auto-generated for certain types of SNMP traps or > polling failures. Do it the other way round: Use something like Nagios, Zabbix or Icinga for monitoring and if a fault is detected let the monitoring system send a message to your ticket system. Jens -- ------------------------------------------------------------------------ - | Foelderichstr. 40 | 13595 Berlin, Germany | +49-151-18721264 | | http://www.quux.de | http://blog.quux.de | jabber: jensl...@guug.de | ------------------------------------------------------------------------ -
