One of our guys navigated a Sprint phone tree and hit a deposit of clue.
Issue is fixed, it was indeed on the Sprint side.
Thanks to Sprint for responding and fixing this, especially when we aren't
even your customer (yet).
--
Brandon Applegate - CCIE 10273
PGP Key fingerprint:
7407 DC86 AA7B A57F 62D1 A715 3C63 66A1 181E 6996
"SH1-0151. This is the serial number, of our orbital gun."
On Fri, 22 Oct 2010, Brandon Applegate wrote:
If you have visibility and can fix things - I would greatly appreciate an
off-list contact. We have a reachability issue through Level3, but it's on
the Sprint side of a specific peer and the Level3 support person can't fit
the pieces together mentally.
We are still pursuing our ticket and trying to do it 'by the book' (we are a
Level3 customer) but an off-list contact would be very much appreciated.
--
Brandon Applegate - CCIE 10273
PGP Key fingerprint:
7407 DC86 AA7B A57F 62D1 A715 3C63 66A1 181E 6996
"SH1-0151. This is the serial number, of our orbital gun."
