"<rant>I'm not sure why it's necessary to have all these individual "feedback loop" processes anyway. Why can't everyone just send spam reports to the Abuse handles on the relevant WHOIS record?</rant>" Because that only works for organizations who actually do the right thing when they get complaints. That's a poor way to fight spam. On Mon, Dec 19, 2011 at 10:53 PM, Richard Laager <[email protected]> wrote:
> On Mon, 2011-12-19 at 20:41 -0800, Michael J Wise wrote: > > On Dec 19, 2011, at 6:10 PM, Richard Laager wrote: > > > > > I'm trying to sign up for Microsoft's Junk Mail Reporting Program. > > > Multiple representatives keep sending me more-or-less form responses > > > saying they can't add my dynamic … > > > > Stop right there. > > Are the IP addresses you are sending mail from Dynamic? > > Do you *own* those addresses? > > We're an ISP. Let me use an example (with private IPs): > > We have 10.0.0.0/20 from ARIN. Of that, 10.0.0.0/24 is for our servers, > and the rest is used for dynamic pools for residential customers. So > we've listed the following ranges in the PBL: > 10.0.1.0/24 > 10.0.2.0/23 > 10.0.4.0/22 > 10.0.8.0/21 > > I want to enroll 10.0.0.0/20 in Microsoft's JMRP. They give me a canned > answer about 10.0.1.0-10.0.15.255 being "on a spam list". > > > Mail should never be coming from Dynamic IP addresses. > > That's why I've listed my dynamic ranges in the PBL! > > So yes, nobody *should* be sending mail from these ranges. But if a > customer sends spam from one of those ranges anyway, I still want to > know about it, so I can notify them to cleanup their infected computer > (and disconnect them if necessary). > > Also, there are a handful of individual IP exceptions to the PBL > listings for specific customers with static addresses who are running > their own mail servers. Because of that, and the fact that subnets get > reassigned from time to time, it'd be best if Microsoft would accept the > supernet listing from me, as it'd be one less thing to have to worry > about updating every time we make an IP assignment change. > > <rant>I'm not sure why it's necessary to have all these individual > "feedback loop" processes anyway. Why can't everyone just send spam > reports to the Abuse handles on the relevant WHOIS record?</rant> > > Richard > > > -- 09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
