Yes We are also getting issues from last 2 he's. Any ideas what caused this.
(Sent from my mobile device) Anurag Bhatia http://anuragbhatia.com On Apr 3, 2012 1:58 PM, "jamie rishaw" <[email protected]> wrote: > [ This email takes place and context between 0817 GMT and 0910 GMT ] > > Charter is/was/has been/may still be hit by regional to national outages, > starting ~ 0817 GMT > > Not only is my home ofc (100mb, quad doc3/rg6, hangs off chi) down (dying > well within the network and not at cpe-adjacent gear), Charter NOC and > Eng's cant even get to their ticketing and status/testing systems. They're > dead in the water. (Voice service aside) > > ... : > > Three thoughts come to mind. > > 1) Tech says Charter (according to internal talk) has no v6 deploy plans > until 2013. Someone stop me from pulling out my hair on this -- Does 3q > '13 align with others' plans for v6 deployment ? > > 2) Eating your own dogfood is awesome, but where is a backup plan? My > traces out during the ~30 mins on the horn had me routing thru Chi, Cle, > and MO, dying at border/cores every time. Tethering my laptop to my > android, I saw similarly-stopping routes inbound. (BGPlay disagrees, but > thats another issue). > Does it not behoove call centers and NOCs to have local access to > replicated ticket and status dbs, failing over to alt carriers during > severe outages (or any outage that takes down primary support)? > > 3) The first line tech suggested "it's DNS" (yet I run two of my own > nameservers @ home, and roll neustar for global) -- Are we (senior types) > just trying to get nocs off the phone with whatever answer, even if it > involves lies that (we're naive to think) there /aren't/ those without clue > that will challenge this, from premise to organization, > sometimes *(cough)*. bringing these issues to a national stage? > > > Thoughts, comments, insults, jokes, bring it. Anonymization assured should > you want to go OTR and have me repost. >
