We generally perform all the management needed for our customer's circuits. If 
the customer is wanting to remotely manage their own router and etc then you 
should adjust your iACL to grant the customer access only on the IP on their 
router interface not the whole /30 or etc. Or if you've routed an IP range to 
that customer they can use that and pick an IP for mgmt stuff from that range 
and let your infrastructure be at peace. ;)

Also, if you are going to adjust your iACL for them you will want that customer 
to have a static IP address or range (not dynamic address) they are using to 
monitor/manage/access the infrastructure IP you've assigned on their router.

Otis
-----Original Message-----
From: Tassos Chatzithomaoglou [mailto:ach...@forthnetgroup.gr] 
Sent: Tuesday, November 06, 2012 7:45 AM
To: Dobbins, Roland
Cc: NANOG list
Subject: Re: p2p addresses for point-to-point connections with customers

Roland, how do you handle customer requests regarding the remote management of 
their devices?
i.e. if the customer wants to do any kind of management (ssh, snmp) from 
outside his router, he must use our infrastructure address (which is configured 
on his router) as a destination.
Generally, the customer might want to use this wan address for many other 
things which you shouldn't actually care, since it's his router.

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