We use OpsGenie for notifications (and on-call scheduling, etc). There
are other similar options such as PagerDuty, etc, as well.
Notifications can be submitted to the service in a variety of ways
(email, web API, etc), has a variety of integrations with other tools
(Nagios, Pingdom, etc) to aggregate all of your alerts, and there is a
callback mechanism where the user can trigger custom actions right from
the app (for example, I wrote an interface for it such that when we get
an alert, the on-call person can choose to restart the affected service
-- or even reboot the entire VM hosting it -- right from within the
OpsGenie app).
Each user can choose their method of contact (notification to the
smartphone app, SMS, phone call, email, whatever), and on-call schedules
(and exceptions) are easily managed.
It works for us... YMMV. ;)
- Peter
On 11/21/2014 10:52 AM, Thijs Stuurman wrote:
Nanog list members,
I was looking at some statistic and noticed we are sending out a massive amount
of SMS messages from our monitoring systems.
This left me wondering if there isn't a better (and cheaper) alternative to
this, something just as reliant but IP based. We all have smartphones these
days anyway.
Therefore my question, what are you using to notify admins of incidents?
Kind regards / Met vriendelijke groet,
Thijs Stuurman
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