Do you want to set one of the radios to my Unifi server to confirm it is or isn't a controller problem?
If you simply turn off your controller you can confirm as well. The devices will run as provisioned until told otherwise. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Fri, Jun 19, 2015 at 10:03 AM, <char...@thefnf.org> wrote: > On 2015-06-19 05:01, Bob Evans wrote: > >> Ubiquiti Networks UniFi UAP-PRO Enterprise WiFi System - hard to recommend >> at this point. We saw people mention this brand here on the list - people >> like them. So what could we have set incorrectly ? They drop link and >> re-provision on their own at odd times day or night. >> > > Drop link all the way down to layer 1? What does re-provision mean? > Lose/re acquire DHCP lease? \ > > What is your network topology? What kind of switches are you using? What's > the length of the cable runs? Have you had an electrician check your wiring? > How many access points are you running? How many fail? Do they fail in any > kind of cluster/pattern? > > That's just the basic questions. > > Lots more information needed if you want free support from the NANOG hive > mind :D > > They have millions of satisfied customers in deployments from some of the > worlds largest shopping malls to multi state ISPs. Different gear across > that customer base of course. > > > >> We have completed everything tech support asked of us. (Really, lame >> emails they respond with as if they didn't read your text - they won't >> call and you can't call them). We used POE from ciscos - then changed to >> their POE provided. >> > > POE from ciscos.... mid span injector, or switch port? > > > They didn't recommend it, but we plugged them all into > >> APC UPSes..... no difference. >> > > The midspan injectors you mean? Hmmmm, wonder why they didn't want you to > put them in UPS. Did they provide any explanation? > > > They all re-provision at different times > >> even when no one is connected or in the building at odd hours like 2am. >> Each one does this 2-3 times per 24 hour period. >> > > Interesting. Any repeated offenders? > > > > >> Has anyone else experienced this? >> Anyone know what we may have set incorrectly ? >> Is this normal - do people put up with the 2 mins the APs are unavailable >> about 3 times a day? (UniFi support acts like it's not a big issues.) >> >> > Do they come back on their own? What's the "downtime" time window? > > > > We use the UniFi controller on mac os x. >> > > Mac OSX isn't a server platform. Sorry. Use Windows 2k12 or Ubuntu Server > (or your favorite debian or Redhat flavor). I've had zero problems on > either of those platforms. > > What's the topology between the access points and your controller "server"? >