I run lots of these. How many APs? Have you reset them to default yet? https://community.ubnt.com/t5/UniFi-Frequently-Asked-Questions/UniFi-How-do-I-reset-the-UAP-to-factory-default-settings/ta-p/412585
Steve Mikulasik -----Original Message----- From: NANOG [mailto:nanog-boun...@nanog.org] On Behalf Of Bob Evans Sent: Friday, June 19, 2015 8:10 AM To: Jared Mauch <ja...@puck.nether.net> Cc: nanog@nanog.org Subject: Re: Ghosts in our 6 New Ubiquity Pros - provision issues. Thanks Jared Cables are 3 to 6 feet long - swapped them out already. All cables manufacture made purchased. They plug into the switch directly. Each switch is them multi-mode fiber back to a main switch where the edgeMax router and other gear are connected. Bob Evans > I have a variety of their gear and don't have problems like this. Have > you run a cable tester on the wiring? This sounds quite odd and is > something I haven't seen. > > They do most of their support in their forums vs email. The email is > mainly for RMA support. > > What version software is on your controller and the UAP-Pros? > > Jared Mauch > >> On Jun 19, 2015, at 6:01 AM, Bob Evans <b...@fiberinternetcenter.com> >> wrote: >> >> Ubiquiti Networks UniFi UAP-PRO Enterprise WiFi System - hard to >> recommend at this point. We saw people mention this brand here on the >> list - people like them. So what could we have set incorrectly ? They >> drop link and re-provision on their own at odd times day or night. >> >> We have completed everything tech support asked of us. (Really, lame >> emails they respond with as if they didn't read your text - they >> won't call and you can't call them). We used POE from ciscos - then >> changed to their POE provided. They didn't recommend it, but we >> plugged them all into APC UPSes..... no difference. They all >> re-provision at different times even when no one is connected or in >> the building at odd hours like 2am. >> Each one does this 2-3 times per 24 hour period. >> >> Has anyone else experienced this? >> Anyone know what we may have set incorrectly ? >> Is this normal - do people put up with the 2 mins the APs are >> unavailable about 3 times a day? (UniFi support acts like it's not a >> big issues.) >> >> We use the UniFi controller on mac os x. We use their EdgeMax Edge >> Router. >> All the latest software in everything UniFi. >> >> Thank You >> Bob Evans >> >> >> >> >> >> >