And some genius at an ISP's NOC has put rick_asley_never_gonna_give_you_up.mp3 in the their hold queue music rotation list.
On Wed, Apr 6, 2016 at 1:56 PM, Ray Orsini <[email protected]> wrote: > "The other "don't do that" is never configure Music on Hold for any NOC/SOC > lines. Few things are more annoying than a eight hour trouble shooting > conference bridge, and one of the dozen NOC/SOCs on the bridge hits the > Hold > button." > > > Now that you've said it it seems so obvious. But, honestly I'd never > thought > it until right now. Thanks! > > Regards, > Ray Orsini – CEO > Orsini IT, LLC – Technology Consultants > VOICE DATA BANDWIDTH SECURITY SUPPORT > P: 305.967.6756 x1009 E: [email protected] TF: 844.OIT.VOIP > 7900 NW 155th Street, Suite 103, Miami Lakes, FL 33016 > http://www.orsiniit.com | View My Calendar | View/Pay Your Invoices | View > Your Tickets > > > > > -----Original Message----- > From: NANOG [mailto:[email protected]] On Behalf Of Sean Donelan > Sent: Wednesday, April 6, 2016 4:53 PM > To: [email protected] > Subject: Re: Best practices for sending network maintenance notifications > > On Wed, 6 Apr 2016, Dan Mahoney, System Admin wrote: > > My question for the group -- does anyone know if there's a "best > > practices" > > for sending maint notifications like this? An RFC sort of thing? > > It falls in the category of "Doctor, it hurts when I do this. Don't do > that." Even the most dense CSR managers figure it out after a few > attempts. > > The other "don't do that" is never configure Music on Hold for any NOC/SOC > lines. Few things are more annoying than a eight hour trouble shooting > conference bridge, and one of the dozen NOC/SOCs on the bridge hits the > Hold > button. >
