Might help if you indicate type of service as they have lots of services
covered by different groups: IP transit, wave, dark fiber, voip, Colo, etc.
Their Enterprise division does yet other services.
Might also help if you provide at least a general location/region.
From: Patrick Sumby [patrick.su...@sohonet.com]
Received: Friday, 16 Sep 2016, 7:22PM
To: email@example.com [firstname.lastname@example.org]
Subject: Anyone with a clue at Zayo?
Have a turnup we've been working on all day and no luck so far. Now
we're being told that nobody can help outside hours :(
Any help much appreciated.