Hi Bassem, All three of them are excellent Networks with Extensive Resource and excellent Technical Staff Behind them.
I am not sure if you are going to be able to find enough of a difference in their Support to make a decision based on it. Regards. Faisal Imtiaz Snappy Internet & Telecom 7266 SW 48 Street Miami, FL 33155 Tel: 305 663 5518 x 232 Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net ----- Original Message ----- > From: "Bassem Fawzi" <bfa...@noor.net> > To: "nanog list" <nanog@nanog.org> > Cc: "core" <c...@noor.net> > Sent: Thursday, July 27, 2017 5:08:53 AM > Subject: Comparing Backbone providers from support POV > Hello All, > > This is Bassem and this is my first participation in nanog. > > We are planning to get a new 10G circuit and we are comparing the IPT service > of > three backbone providers that met our technical and financial requirements, > Now > to take all aspects into consideration we need to compare them from the > support > point of view. > > The three providers are NTT,GTT and Telia so if any one have dealt with them > before and can help us rate their support it would be Great. > > Many thanks. > > -- > Best regards, > > Bassem Fawzy > Network engineer – Core Team > City Stars Capital 5 A4 > Omar Ibn El Khattab St. > Heliopolis, Cairo, Egypt > Mobile GSM: +2 01006580139 > Land Line: +2 02 16700 EXT:139 > FAX: +2 02 37482816 > Email: bfa...@noor.net