Given that you have IPv6 I would be looking at why the XBOXs are attempting 
Teredo at all.  I would expect them to use the IPv6 addresses that you are 
assigning your customers.

Mark

> On 3 Jan 2018, at 9:25 am, Justin Wilson <li...@mtin.net> wrote:
> 
> Figured the collective here might have an answer.  All of a sudden a network 
> I manage started getting complaints from XBOX live users are getting error 
> messages about “Can’t get Teredo IP address” on their consoles.  Is anyone 
> else seeing this wide spread?  The Microsoft support default answer is “Your 
> ISP is blocking ports” when I can do an nmap on each of these customers and 
> all of the xbox live ports are open.  As an FYI these are not netted 
> customers, but have true publics.
> 
> We have tried disabling IPV6 on their interfaces and that does not seem to 
> have helped.  We have had some customers power cycle everything in their home 
> (CPE, router, xbox) and still no go.
> 
> Anyone else running into this? Does Microsoft have a higher level support for 
> talking with ISPs at all?
> 
> 
> Justin Wilson
> j...@mtin.net
> 
> www.mtin.net
> www.midwest-ix.com
> 

-- 
Mark Andrews, ISC
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742              INTERNET: ma...@isc.org

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