On Thu, Jan 04, 2018 at 09:33:51AM -0500, William Herrin wrote: > Because the number of people who successfully provide actionable > information without being prompted is vanishingly small and the number of > people who fire off automated complaints to the best guess abuse address > (also without actionable information) is disappointingly large?
Not a valid excuse. (1) It is a trivial matter for any "abuse desk" worthy of the title to priority-sort incoming traffic. (2) An excellent way for operations to reduce the volume of such complaints is to reduce the volume of the abuse they emit/support. ---rsk
