Or the services you can only cancel once a year, may not give early notice of cancellation, and if you miss the window, you're on the hook another year.

Any contract we do with our customers is always MCP - Minimum Contract Period with automatic month to month renewals at the end - unless we're buying the facility from another carrier, then we mirror their terms.

Colo providers try to set it up so that the terms for all your different services with them expire on different intervals to try to make it impossible for you to ever cancel without lots of pain.

At 11:55 AM 07/03/2018, Mel Beckman wrote:
NRC? Do you mean ETC (early termination charge)?

This is a sore point with me in all telco contracts. They want a one- or two-year term, or even three, and in exchange give you a discount on the installation and a tiny MRC reduction. But if you cancel early, they demand full payment for all the remaining months! I realize that the contract is written this way, but why? It doesn’t seem fair at all, and as a service provider myself, I know this is actually a huge unearned windfall for the provider.

To make things worse, many providers subtly plant an “auto-renew” clause in their contracts. You miss canceling but the end of the contract date, and BOOM, you’re on the hook for another two years!

 I’ve been burned by this more than once.


> On Mar 7, 2018, at 8:41 AM, Romeo Czumbil <romeo.czum...@tierpoint.com> wrote:
> Wait till you ask for a disconnect. Then you get hit again for a hefty NRC
> -----Original Message-----
> From: NANOG [mailto:nanog-boun...@nanog.org] On Behalf Of James Laszko
> Sent: Wednesday, March 7, 2018 10:11 AM
> To: nanog <nanog@nanog.org>
> Subject: Zayo zColo Xcon Pricing
> One of our colo’s in San Diego was purchased by Zayo recently and I requested a new copper Ethernet xcon to be placed. After a few days I received a quote from my new rep quoting a MRC 3x what I’m currently paying for existing xcon’s as well as a hefty NRC as well. Anyone have any experience with this kind of thing? Anyone care to share what an average copper xcon, single floor, meet-me-room to cage, Ethernet from carrier circuit costs? (This xcon is approx 30 feet..)
> Thanks!
> James
> Sent from my iPad


Clayton Zekelman
Managed Network Systems Inc. (MNSi)
3363 Tecumseh Rd. E
Windsor, Ontario
N8W 1H4

tel. 519-985-8410
fax. 519-985-8409

Reply via email to