I don't have DirecTV Now. What CDN are they using? Fire up a stream and use Torch to see what IP it's coming from.
Torch is a tool in Mikrotik RouterOS. I recognize those three as likely being familiar with RouterOS, so I sent them that way. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest-IX http://www.midwest-ix.com ----- Original Message ----- From: "Joshua Stump" <[email protected]> To: "mike lyon" <[email protected]>, "Michael Crapse" <[email protected]> Cc: "NANOG list" <[email protected]> Sent: Tuesday, May 22, 2018 1:59:27 PM Subject: RE: DirecTV Now contact Similar experience for us as well. Joshua Stump Network Admin Fourway.NET 800-733-0062 -----Original Message----- From: NANOG <[email protected]> On Behalf Of [email protected] Sent: Tuesday, May 22, 2018 2:29 PM To: Michael Crapse <[email protected]> Cc: NANOG list <[email protected]> Subject: Re: DirecTV Now contact Yeah, our eyeball network has problems with DirecTV too. Would be nice if they were at the various peering exchanges... -Mike > On May 22, 2018, at 11:08, Michael Crapse <[email protected]> wrote: > > Our eyeball network is consistently having some streaming > issues(buffering) with DirecTV now. Our main recourse is to sell them > on youtube TV and netflix. fixes the issue, no more complaints from > our customers. Issues mainly occur during peak times and even on > 300+mbps low latency/jitter customers. > However, if someone from DirecTV could contact me off list and we can > debug this issue so that we don't have to keep pulling people to other > services that would be great. > Alternatively, if anyone could suggest with whom to peer to reduce the > impact of this issue, that would be great. > A solution that would be even better is if someone from Youtube TV > would contact us off list and we can set up something commissioned > based for all the good things we say about your service, and of course > give our tech support people a reason to not be frustrated with the > calls we receive for this issue.
