#DeleteFacebook. On Tue, 9 Apr 2019 at 21:18, J. Hellenthal via NANOG <nanog@nanog.org> wrote:
> Delete fB account ... > > -- > J. Hellenthal > > The fact that there's a highway to Hell but only a stairway to Heaven says > a lot about anticipated traffic volume. > > > On Apr 9, 2019, at 21:05, Nathan Anderson <nath...@fsr.com> wrote: > > > > Fellow NetOps, > > > > I realize this is an unorthodox / off-topic request, but I've been > trying to help a friend out and don't know how to advise her next. > > > > If there is someone from FB here who has connections to someone in > account security and is willing to contact me off-list, I'd really > appreciate it. A friend had her FB account of many years hijacked and then > held for ransom by a random dude. When she asked FB to intercede, she > appeared to have her account back for a short time (< 24 hrs) before FB > themselves blocked the account, and that's where we are now. It's been > over 2 weeks and she has been going round and round with "CS" and getting > nowhere...whoever these robots are keep repeating requests for her to send > in ID, which she does, and then they repeat the request again and it just > goes in a circle. I have a feeling that I know what's going on > behind-the-scenes, but we can't seem to get a living, breathing human over > there who isn't just reading a script to actually listen to her. > Seriously, what is the average person supposed to do under these > circumstances? > > > > If this was just the story of a lone FB account I'm not sure I would > bother and I'd just tell her to get a new one. But she runs a business > (popular local coffee shop) with a FB page that this account of hers was > apparently the only admin for. > > > > Thanks in advance for any leads, > > > > -- > > Nathan Anderson > > First Step Internet, LLC > > nath...@fsr.com > > >