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ENTERPRISE STRATEGIES: AHEAD OF THE CURVE       http://www.infoworld.com
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Tuesday, November 23, 2004

DYNAMIC MODELS DEMAND DETACHMENT

By Tom Yager

Posted November 19, 2004 3:00 PM Pacific Time

Where some see stasis, those of us of a certain age tend to see
slow-swinging pendulums. Where some perceive exciting ideas as brand
new, others perceive in them shades of the past.

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Virtualization, service-oriented architectures, and SANs are, in key
ways, efforts to restore capabilities lost in the move away from
centralized, opaque mainframe-style computing toward distributed models,
which emphasize budgeting and assigning assets to specific tasks or
groups of users. Although timesharing and batch processing are lousy
models for business computing, they hold lessons that companies moving
toward more dynamic, on-demand models should absorb.

The lesson, in brief, is this: Nobody can be allowed to own anything.
I'm not channeling John Lennon, but expressing a rarely discussed
barrier to the fine-grained, continuously adaptable allocation of
computing, storage, and networking resources that will take us to the
next stage of business computing. At present, except where a genuine
datacenter is in place, computers, hard drives, and network segments
have task identities and assigned (or tacit) ownership.

Individual ownership sprang from the rise of the personal computer --
among the best and worst inventions for business computing.

Terminals that had been mere tools gave way to stand-alone boxes, which
users guarded fiercely as their personal property. Nobody ever used to
walk up to a mainframe administrator and said, "What are you doing on my
computer?"

User attachment to personal computers can be a menacing problem, but
breaking those bonds would create new cultural problems. It's a lost
cause.

What really costs us today is the fiercely defended pseudo-ownership of
computing assets. I had expected a distributed workforce to dismantle
this false send of ownership, but battles over IT resource allocation
slog on as if nothing had changed. "You're taking away two of my group's
servers? You want me to turn over half of my disk space on the SAN? Over
my dead body!" If your culture doesn't allow the physical relocation of
a box, you will never be able to take a box away and put it into a pool
that everyone shares.

Who in your organization believes that IT's resources are finite? They
are, or at least should be in most cases. As infamously expensive as
mainframes were and are, I'd wager that you grossly overspend by
comparison to keep up with the demands of users and workgroups.

Service-oriented architectures, SANs, virtualization, partitioning,
adaptive monitoring and management, and other strategies meant to erase
physical and logical boundaries have presented IT with a unique
opportunity to curtail the counterproductive and expensive culture of
ownership.

A dynamic enterprise is a single, shared system no matter how much space
it occupies and how many boxes are involved.

If you're a long way from implementing a dynamic strategy, shake
cultural attachments to assets by consolidating servers across
workgroups. Swap or relocate some servers so that the bonds of
familiarity are broken. If you don't, you'll be disappointed later, when
you discover that you can't get user buy-in on your state-of-the-art
dynamic enterprise strategy.

Tom Yager is technical director of the InfoWorld Test Center.


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